Overview

海底捞火锅 Haidilao Hot Pot @Grand Indonesia stands as a beacon of exceptional hot pot dining in the heart of Jakarta. Located strategically on Jl. MH Thamrin No.1, this restaurant delivers an immersive experience that perfectly blends interactive cuisine with outstanding service, making it ideal for families, friends, and hot pot enthusiasts alike.

The core attraction here is their thoughtfully curated classic hot pot menu. From the rich, spicy mala soup that warms the palate, to the delicate shrimp paste and fresh kuluit tahu, the flavors are layered and authentic. Signature items such as hand-pulled Lamian noodles and premium meat selections bring depth and texture that elevate every bite. Vegetables are consistently fresh, and the assortment of bakso ikan and crunchy jagung adds both variety and balance. The free snacks, ice cream, and dessert buffet complement the main meal with playful indulgence, creating a complete dining journey.

What truly distinguishes Haidilao @Grand Indonesia is its dedication to service and atmosphere. Customers routinely praise the swift food delivery—often within minutes—and the genuine warmth of staff who anticipate guests’ needs before they ask. From cheerful water refills to small but meaningful touches like manicures or personalized birthday celebrations, the restaurant crafts memorable moments that transcend the typical dining experience.

The vibrant yet comfortable space accommodates groups of all sizes, making it a perfect venue for celebrations or casual outings. The ambiance hums with energy but remains inviting, catering to both children and elders, underscoring its family-friendly appeal. The meticulous attention to detail in service and the lively, interactive environment transform a meal into a shared event, reinforcing Haidilao’s reputation as more than just a hot pot spot—it’s a communal feast.

In summary, 海底捞火锅 Haidilao Hot Pot @Grand Indonesia is a consummate destination for anyone seeking authentic hot pot with exemplary service in Jakarta’s bustling center. Its combination of premium ingredients, thoughtful additions, and heartfelt hospitality ensures that every visit is both satisfying and special. Whether celebrating a birthday or indulging in a casual night out, Haidilao promises a rich, engaging culinary experience that lingers long after the last bowl is emptied.


Amenities & Services

Popular for
Lunch
Dinner
Solo dining
Offerings
Alcohol
Beer
Coffee
Atmosphere
Casual
Cosy
Trendy

What Customers Say

Kai Ancheta
Dec 3,2025
5/5
Best hotpot i’ve tried. Huge servings! Food was served within 5 minutes just right after ordering. Amazing service. Highly recommended! Really loved their mala milk broth! All of the veggies were superbly fresh. The meat & balls tasted really premium. Definitely a must try if you like hotpot.
Dev Anggraini
Dec 3,2025
5/5
We had such a good time that I forgot to took photos. Good quality food - If you are a vegetarian like me you can ask for mushroom base soup and order tofu, mushroom, vegetables. I love that they provide free flow condiments and dessert buffet too. AMAZING SERVICE - I have never experience such an amazing service in a fully packed restaurant like this. The staff were cheerful, polite, fast, and willing to go above and beyond to serve you. They keep filling my water even before I asked. Fun - I don’t really come for the goodie bag or freebies but they add more memorable experience to their customers. I would definitely come back!
agnes agnes (agnes agnes)
Dec 3,2025
5/5
Our family loves to dine at Haidilao, not only that the food is good, the service and entertainment is great. We celebrated a birthday here, and they prepared special mini birthday dishes and also sang happy birthday too. A very good choice for family hotpot, which is suitable from kids until elders too. Don't forget the free snacks and ice cream, the kids love it!
Imelda FS
Dec 3,2025
5/5
I booked HaiDiLao in Grand Indonesia for my Sister birthday 02 July 2025 (inform them what occasion when u book), once we reached the table, the first thing we see the table was decorated with birthday greetings and they greeted us with a plate of fruit. We were hosted by Nadilatul but she preferred to be called Nadila, the way she works was very neat, fast, polite and friendly. During dinner Nadila kept giving my sister a gift for her birthday (not the content that matters but making my sister happy even though it's just snacks and a teddy bear) i think this is part of their marketing strategy but it's very impressive. We also ordered noodles which are famous for their attractions and the noodles was good. My little sister kept getting gifts! While we were eating, my little sister got a plate filled with tofu, radish and something shaped like a bag not sure what was that but my sister said “it’s good” Then a group came and sang a birthday song for my sister when we were almost done with eating. And there was another gift at the end of the dinner, namely a plate of dessert fruits with the words "I miss you at HaiDiLao" written on it. I am impressed with their marketing methods and I really appreciate all the employees working there. They seem to be working with a happy heart, I hope their salary is commensurate with their work. Overall im very very very satisfied and impressed, Thank you so much HaiDiLao! Oh i will definitely go back to HaiDiLao Grand Indonesia to eat there and compensate my mistake which i forgot to tip Nadila, i will definitely give her double tip when i go back. Thank you…
Alda
Dec 3,2025
4/5
The place did not disappoint. Very friendly staffs, quick services. Too loud for one person dine but the staff got me an additional friend There is additional fruit, ice cream, and snacks that weren’t charged. Didn’t not expect to get a manicure but was pleasantly pleased with the good service. Tip: on weekend, better get the manicure when called. The line got very long. Sup perut babi dan ayam: was recommended this because I want spicy but not mala. The broth itself is savory and got tasty chicken meat and pork belly spices. But it was not spicy at all. Bahu babi spanyol: tastes quite good but isn’t too different with beef. Sapi US shortplate: suprisingly tastes better than the pork. The curl gives it better texture.
Ravi Fahsa
Dec 3,2025
4/5
Haidilao is always a fun hot pot experience, especially when you come with a group or family. Their live hand-pulled noodle performance adds extra entertainment and tastes great in the broth. The service is consistently attentive, and the variety of dipping sauces is a big plus. If you’re looking for a non-pork version, there’s one located in Gandaria City. It’s a great choice for sharing a hearty, interactive meal—just be ready for a bit of a wait during peak hours.
Ivy Prita
Dec 3,2025
5/5
Had our very first midnight dinner at Haidilao a week after our wedding, and it was such a lovely experience! We casually mentioned to the staff (Ridwan) that we just got married, and to our surprise, he went out of his way to celebrate the moment with us. He prepared a sweet fruit platter, played a celebratory song through a speaker, and even asked us some fun questions about our relationship. it felt personal, thoughtful, and memorable. The food was great as always, but what really made the night special was the warmth and effort from Ridwan. Thank you for making our post-wedding dinner so heartwarming! Excellent service and a night to remember.
TIrza Agata
Dec 3,2025
5/5
⭐⭐⭐⭐⭐ Had a fantastic experience at Haidilao! The personalized service here is top-notch, making every visit feel special. A huge shoutout to Lili, who did my manicure—she was so engaging and made the experience even more enjoyable. Highly recommend this place for great food, a welcoming atmosphere, and exceptional service!

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